Bespoke Corporate Training
designed to seamlessly mirror your flight department’s vision, ensuring that every detail of inflight service aligns with your brand’s identity and the level of excellence your passengers expect.
At Flightess, we understand that private aviation is deeply personal—a reflection of the principal’s lifestyle, preferences, and expectations.
Custom Corporate Training
With Flightess, your team will not only refine their skills but also learn to anticipate, adapt, and elevate—delivering a service experience that is as intentional and polished as the brand you represent.
Let’s craft a training program that is as unique as your flight operation.
Our tailored programs go beyond standard training, offering highly specialized instruction in:
Our corporate training programs elevate your team beyond standard service skills. Each module is designed to sharpen judgment, refine presentation, and ensure your crew delivers world class hospitality with confidence and ease.
-
Mastering Client Interaction
Handling Distressed or Challenging Clients with Grace
Insightful VIP Protocol Strategies
Navigating Multicultural Etiquette and International Protocols
Creating Client Expectation Checklists for Tailored Service
Anticipation Techniques for Exceeding Client Needs
Perfecting Disembarkment: Poise and Elegance in Service
Excellence in In-flight Child Care
Effective Communication and Passenger Support during Delays and Challenges
Presenting a Refined Personal Image
Meticulous Cabin and lavatory Presentation
Seamless Boarding and Arrival Procedures
Aircraft Familiarization for Unparalleled Service Delivery
Captivating Welcome Table Presentation
Mastering In-flight Serving Techniques, including Wine and Champagne Service
Ensuring Food Handling Safety to Exceed Hygiene Standards
Modern Gastronomy Plating and Garnishing
Perfecting Table Settings for Fine Dining Dining
Compiling Guest Customer Preferences for Personalization and Consistency